Archive for July 21st, 2010

TUESDAY, JULY 20, 2010
Con­gres­sional Tes­ti­mony on Mean­ing­ful Use
The House Ways and Means Sub­com­mit­tee on Health held a Hear­ing on Efforts to Pro­mote the Adop­tion and Mean­ing­ful Use of Health Infor­ma­tion Tech­nol­ogy on July 20, 2010. Text of the tes­ti­mony pro­vided at the meet­ing is below the videos:
Tes­ti­mony By David Blu­men­thal M.D.
National Coor­di­na­tor for Health Infor­ma­tion Tech­nol­ogy
U.S. Depart­ment of […]

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July 20, 2010 — John Moore
As cus­tomers we have all expe­ri­enced bad cus­tomer ser­vice at some point. The impact of this neg­a­tive expe­ri­ence can range from minor grum­bling to com­pletely walk­ing away from a given brand or prod­uct (ask me why I won’t buy another Ford).
In this poor econ­omy lead­ers often fall back […]

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